FAQs

Can I try Sans in my home?

Yes! We offer a 30-day risk-free trial that allows you to see Sans work in your space. We're confident you'll love Sans but you can always return it for a full refund if you don't. We even pay the return shipping.

Does Sans come with a warranty?

Yes! Sans comes with an industry-leading 5-year full warranty (3 years for Sans Water Purifier). We're only happy when you are and we want you to feel confident in your purchase. We'll replace your Sans at no cost if you experience a fault within this period.

Do you offer free shipping?

Again, yes! We offer free standard shipping so the price you see is the price you pay. No surprises. All orders ship the next business day via UPS. We also offer expedited shipping (UPS 2 and 3 day).

Are returns free?

We offer a risk-free 30 day home trial period so you can be sure Sans is right for you. Returns are free and easy - simply reach out via chat or email support@breathesans.com and we'll be happy to assist with a prepaid return label.

Where does Sans ship from?

Sans is a 100% US company based in Los Angeles. All orders ship from our warehouse within 1 business day.